Shipping policy

Order preparation

Orders are prepared and shipped within 1–3 working days of payment confirmation. During promotional periods or holidays there may be slight delays.

International shipping

We ship worldwide. Costs and delivery times depend on the destination and are calculated at checkout. All orders are trackable.

Estimated delivery times

Destination	Estimated time
Italy	1–3 working days
European Union	3–7 working days
United States and Canada	5–10 working days
Rest of the world	7–15 working days

Delivery times are indicative and not guaranteed.

Duties and taxes

For shipments outside the European Union, any customs duties or local taxes are the responsibility of the recipient and are not included in the shipping cost.

Couriers

We rely on couriers such as DHL, FedEx, UPS, Poste Italiane and others, depending on the destination.

Incorrect or incomplete addresses

Please check that the shipping address is correct and complete. We are not responsible for delays or failed deliveries caused by an incorrect address.