Shipping policy
Shipping Policy
Shipping Policy
Order Fulfillment
Order Shipping
IT: Orders are processed and shipped within 1–3 business days after payment confirmation. During promotional or holiday periods, slight delays may occur.
EN: Orders are processed and shipped within 1–3 business days after payment confirmation. During promotional or holiday periods, slight delays may occur.
International Shipping
International Shipping
IT: We ship worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout. All orders include tracking.
EN: We ship worldwide. Shipping costs and delivery times vary depending on destination and are calculated at checkout. All orders include tracking.
Estimated Delivery Times
Estimated Delivery Times
| Destination | Estimated time |
|---|---|
| Italy | 1–3 business days |
| European Union / EU | 3–7 business days |
| USA & Canada | 5–10 business days |
| Rest of the world / Others | 7–15 business days |
Delivery times are approximate and not guaranteed.
Duties and Taxes
Duties and Taxes
IT: For shipments outside the EU, any customs duties or local taxes are the responsibility of the recipient and are not included in the shipping costs.
EN: For non-EU shipments, any customs duties or local taxes are the responsibility of the recipient and are not included in the shipping fees.
Shipping Carriers
Shipping Carriers
We use trusted carriers such as DHL, FedEx, UPS, Poste Italiane, and others depending on the destination.
We use trusted carriers like DHL, FedEx, UPS, Poste Italiane, and others depending on the shipping destination.
Incorrect or Incomplete Addresses
Incorrect or Incomplete Addresses
IT: Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect addresses.
EN: Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect addresses.
Unclaimed or Refused Packages
Unclaimed or Refused Packages
IT: Packages returned due to failed delivery or refusal will be refunded minus shipping and return costs.
EN: Packages returned due to failed delivery or refusal will be refunded minus shipping and return costs.
Tracking & Notifications
Tracking & Notifications
You will receive a shipping confirmation email with a link to track your order.
You will receive a shipping confirmation email with a link to track your order.
Questions About Shipping?
Questions About Shipping?
Email us at info@milanostraps.it — we’re always happy to help!
Feel free to email us at info@milanostraps.it — we're happy to assist!
Last updated: January 2025