Shipping policy

Shipping Policy

Shipping Policy

Order Fulfillment

Order Shipping

IT: Orders are processed and shipped within 1–3 business days after payment confirmation. During promotional or holiday periods, slight delays may occur.

EN: Orders are processed and shipped within 1–3 business days after payment confirmation. During promotional or holiday periods, slight delays may occur.

International Shipping

International Shipping

IT: We ship worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout. All orders include tracking.

EN: We ship worldwide. Shipping costs and delivery times vary depending on destination and are calculated at checkout. All orders include tracking.

Estimated Delivery Times

Estimated Delivery Times

Destination Estimated time
Italy 1–3 business days
European Union / EU 3–7 business days
USA & Canada 5–10 business days
Rest of the world / Others 7–15 business days

Delivery times are approximate and not guaranteed.

Duties and Taxes

Duties and Taxes

IT: For shipments outside the EU, any customs duties or local taxes are the responsibility of the recipient and are not included in the shipping costs.

EN: For non-EU shipments, any customs duties or local taxes are the responsibility of the recipient and are not included in the shipping fees.

Shipping Carriers

Shipping Carriers

We use trusted carriers such as DHL, FedEx, UPS, Poste Italiane, and others depending on the destination.

We use trusted carriers like DHL, FedEx, UPS, Poste Italiane, and others depending on the shipping destination.

Incorrect or Incomplete Addresses

Incorrect or Incomplete Addresses

IT: Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect addresses.

EN: Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect addresses.

Unclaimed or Refused Packages

Unclaimed or Refused Packages

IT: Packages returned due to failed delivery or refusal will be refunded minus shipping and return costs.

EN: Packages returned due to failed delivery or refusal will be refunded minus shipping and return costs.

Tracking & Notifications

Tracking & Notifications

You will receive a shipping confirmation email with a link to track your order.

You will receive a shipping confirmation email with a link to track your order.


Questions About Shipping?

Questions About Shipping?

Email us at info@milanostraps.it — we’re always happy to help!

Feel free to email us at info@milanostraps.it — we're happy to assist!

Last updated: January 2025