Terms & Conditions
Welcome to Milano Straps. The terms “we”, “us” and “our” refer to Milano Straps. Milano Straps operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). Milano Straps is Powered by Shopify, which enables us to provide you with the Services.
The terms and conditions set out below, together with any policies referenced herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not accept them, you must not use or access our Services.
1. Access and account
By accepting these Terms, you represent that you have reached the age of majority in your State or Region of residence and that you have given us your consent to allow any minor family members to use the Services on devices that you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any product or service, you may be required to provide certain information, such as your email address and billing, payment and shipping details. You represent and warrant that all information provided is correct, current and complete and that you have all the necessary rights to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted on your account. You may not transfer, sell, assign or license the account to third parties.
2. Our products
We have made every effort to provide an accurate representation of our products and services in our online stores. However, the colours or appearance of the products may differ from how they appear on your screen due to the device used and its settings.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match how they are represented in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities offered to any person, geographic area or jurisdiction.
3. Orders
When you place an order, you submit an offer to purchase. Milano Straps reserves the right to accept or reject the order for any reason, at its discretion. The order is not accepted until Milano Straps confirms its acceptance. Payment must be received and processed before the order is accepted. Please review your order carefully before submitting it, as Milano Straps may not be able to accommodate cancellation requests after acceptance. Should the order not be accepted, be modified or cancelled, we will attempt to inform you by contacting you at the email address, billing address and/or telephone number provided at the time of the order.
Purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that the purchases are intended for personal or household use and not for commercial resale or export.
4. Prices and billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the one in effect at the time the order is submitted and will be indicated in the confirmation email. Unless otherwise stated, published prices do not include taxes, shipping, handling, customs duties or import costs.
Prices published in our online stores may differ from those offered in physical stores or those operated by third parties. We may offer promotions governed by separate terms; in the event of a conflict, the terms of the promotion will prevail.
You agree to provide up-to-date, complete and accurate purchase, payment and account information, and to update it promptly. You represent and warrant that (i) the credit card information provided is true, correct and complete, (ii) you are authorised to use such card, (iii) the charges will be honoured by the issuer, and (iv) amounts will be paid at the published prices, including applicable shipping, handling and taxes.
5. Shipping and delivery
We are not responsible for delays in shipping and delivery. All delivery times are indicative only and are not guaranteed. We are not responsible for delays caused by couriers, customs procedures or events beyond our control. Once the products are transferred to the courier, title and risk of loss pass to you.
6. Intellectual property
Our Services, including all trademarks, brands, text, images, graphics, product reviews, video and audio, as well as their design, selection and arrangement, are the property of Milano Straps, its affiliates or its licensors and are protected by patent, copyright and other intellectual property laws.
These Terms permit the use of the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store or transmit any material on the Services without our prior written consent. All rights not expressly granted are reserved by Milano Straps.
The names, logos, product and service names, designs and slogans of Milano Straps are trademarks of Milano Straps or its affiliates or licensors and may not be used without prior written consent. The Shopify name, logo and trademarks are trademarks of Shopify. All other trademarks on the Services belong to their respective owners.
7. Optional tools
You may be provided with access to third-party tools which we do not monitor and over which we have no control. We provide access to such tools “as is” and “as available”, without any warranty, representation or condition, and without endorsement. We shall have no liability arising from your use of optional third-party tools. Such use is at your own risk and discretion, and you should be aware of and approve the terms under which such tools are provided. Any future new features shall also be subject to these Terms.
8. Third-party links
The Services may contain materials and links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such materials or sites. If you choose to access them, you do so at your own risk. We are not responsible for any damage related to accessing third-party sites or purchasing products or services on them. Please review the third parties’ policies carefully before entering into any transaction. Complaints or questions relating to third-party products and services should be directed to the third party.
9. Relationship with Shopify
Milano Straps is supported by Shopify, which enables us to provide you with the Services. However, all sales and purchases made in our store take place directly with Milano Straps. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Milano Straps, including any damages, injuries or losses arising from the products and services purchased. You expressly release Shopify and its affiliates from any claim, damage or liability arising from or in connection with your purchases and transactions with Milano Straps.
10. Privacy policy
All personal data we collect through the Services is subject to our Privacy Policy, and certain personal data may be subject to the Shopify Privacy Policy. By using the Services, you represent that you have read this policy.
As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services. The information you submit will be transmitted to and shared with Shopify and third parties that may be located in a country different from the one in which you reside, in order to provide you with the Services.
11. Feedback
If you submit, upload, publish or transmit ideas, suggestions, feedback, reviews, proposals or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial use.
You represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission; and (iii) your Feedback will comply with these Terms. We are not obliged to (1) keep the Feedback confidential; (2) provide any compensation; or (3) respond. We may, without obligation, monitor, edit or remove feedback that we deem unlawful, offensive, defamatory, obscene or otherwise unacceptable, or that violates the rights of third parties or these Terms.
You agree that your Feedback will not violate the rights of any third party nor include unlawful, defamatory or obscene content, viruses or malware. You may not use a false email address or mislead as to the origin of the Feedback. You are solely responsible for the Feedback you provide and its accuracy.
12. Errors, inaccuracies and omissions
Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to descriptions, prices, promotions, shipping costs, transit times and availability. We reserve the right to correct errors, inaccuracies or omissions and to modify or update information or cancel orders at any time without prior notice, including after the order has been submitted.
13. Prohibited uses
You may access and use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any local, national or international regulation, rule, law or ordinance; (c) to infringe our intellectual property rights or those of third parties; (d) to harass, abuse, defame, intimidate or harm any person; (e) to transmit false or misleading information; (f) to upload or use material that does not comply with these Terms; (g) to transmit unsolicited advertising or promotional material, spam or similar solicitations; (h) to impersonate other persons or entities; or (i) for any conduct that restricts the use of the Services by others or that may harm Milano Straps, Shopify or users.
In addition, you agree not to: (a) upload viruses or malicious code; (b) reproduce, duplicate, copy, extract, sell or exploit any part of the Services; (c) collect or monitor the personal data of others; (d) engage in spamming, phishing, pharming or pretexting; (e) use robots, spiders, scrapers, data-extraction tools, automated processes or artificial-intelligence tools to access the Services; or (f) interfere with or circumvent security features. We reserve the right to suspend, disable or terminate the account at any time in the event of a violation of these Terms.
14. Agents
This section applies if you use, enable or cause the implementation of an Agent to access or interact with the Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of a person or entity, without direct supervision.
No Agent may access the Services except on condition that, at all times, it identifies itself and operates in strict compliance with the requirements set out below. We may establish limits, including technical limits, on how an Agent may access the Services. Agents must: (i) in all HTTP/HTTPS requests, declare that they come from an Agent by indicating their name in the user-agent string as “Agent/[agent name]”; (ii) not conceal or obscure the fact that access comes from an Agent, for example by imitating human behaviour or circumventing CAPTCHAs; (iii) respond truthfully to any request designed to determine whether the interaction comes from a human being or a computer; (iv) not circumvent any measures intended to control Agent access.
15. Termination
We may terminate this agreement or your access to the Services, at our sole discretion, at any time and without prior notice, and you will remain liable for all amounts owed up to the date of termination. Even after termination, sections that by their nature should survive will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law and Privacy Policy.
16. Disclaimer of warranties
The information presented through the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness or usefulness of such information; any reliance placed on it is at your own risk.
Except as expressly stated by Milano Straps, the Services and all products offered are provided “as is” and “as available”, without any representation, warranty or condition of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. We do not guarantee that the use of the Services will be uninterrupted, timely, secure or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not be applicable.
17. Limitation of liability
To the maximum extent permitted by law, in no event shall Milano Straps, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, loss of data or replacement costs, arising from the use of the Services or of any product purchased through the Services, even if the possibility of such damages has been advised.
18. Indemnification
You agree to indemnify, defend and hold harmless Milano Straps, Shopify and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, arising from (1) your breach of these Terms or of the documents referenced herein, (2) your violation of any law or of the rights of third parties, or (3) your access to and use of the Services.
19. Severability
Should any provision of these Terms be deemed unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, without affecting the validity of the remaining provisions.
20. Waiver; entire agreement
The failure to exercise or enforce any right or provision shall not constitute a waiver of that right or provision. These Terms and any policy or operating rule published by us constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreement or proposal. Any ambiguities shall not be construed against the drafting party.
21. Assignment
You may not delegate, transfer or assign this agreement or the rights and obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent and without notice.
22. Governing law
These Terms and any separate agreement through which we provide the Services are governed by and construed in accordance with the laws of the jurisdiction in which Milano Straps is based. You and Milano Straps consent to the territorial competence and personal jurisdiction of those courts.
23. Headings
The headings used in this agreement are included solely for convenience and do not limit or otherwise affect these Terms.
24. Changes to the Terms
You can review the current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms by posting updates on our website. It is your responsibility to consult this page periodically. Continued use of the Services after the posting of any changes constitutes acceptance of those changes.
25. Contact information
Questions relating to these Terms and Conditions of Service may be sent to info@milanostraps.it.
Milano Straps
Via XX Settembre 15 — 20123 Milan, Italy
Email: info@milanostraps.it
Tel: +39 351 4973265
REA: MI-2661501
VAT: 12437860963
Last updated: January 2025