I have ordered the straps from this company in the past. Most recent one was disappointing. It was defective, missing a portion making it useless.
Thank you for your review and for being a past customer of Milano Straps. We apologize if your recent experience with one of our straps was disappointing.
Our Single Pass NATO straps are fully adjustable, so you can customize their length to suit your needs. This means that even if a portion of the strap was missing, you should still be able to use it by adjusting the length accordingly.
If you're still having difficulty with your strap, please don't hesitate to contact us so we can help. We want all of our customers to be satisfied with their Milano Straps experience. Thank you for your feedback and for choosing Milano Straps.