The strap is beautiful! But most importantly, the customer service was outstanding. I had a question about the strap before I ordered and the CEO, Antonio Zichichi replied back to me immediately. The strap is high quality and was packages in a nice cloth sleeve and tin box. It looks great on my watch, and I will certainty order more straps from Milano moving forward. Mike Pollard- Midland, Texas
Fantastic experience and great customer service.
I was originally sent the wrong size and wrong style from what I ordered. After I received it, they texted me to see how I liked it. Told them the situation and they immediately refunded my money for the wrong strap and then sent me 2 selections of the correct one to choose from and a paid shipping label to return the ones I didn't want. Incredible customer service! And a great looking strap now on the wrist. Win. Win.
Loving the strap. Feels really comfortable on the wrist and looks amazing.
Built as great as it looks. Quality counts.